Returns

Changed your mind? No problem. Returns are completely free and take just a couple of minutes. Pick the right link below, create your return online, and choose either a free home collection or a drop-off at your nearest point.

Start your free return

Bedding & Towels
Return Bedding & Towels →

Pillows, Throws & Cozy Plush Toys
Return Pillows, Throws & Plush Toys →

How it works

  1. Click the link above for the items you’re sending back.
  2. Enter your order details to create a free return.
  3. Choose a free home collection or a drop-off at your nearest point.
  4. Pack your items (unused, with tags and original packaging) and send them on their way.

Good to know

  • Returns are free and accepted within 28 days of purchase.
  • Items must be unused and unwashed, with original packaging, tags and insert cards intact.
  • For hygiene reasons, opened pillows, filled duvets, mattress protectors and toppers can’t be returned unless faulty.
  • Refunds are processed within 5–7 business days of the warehouse receiving your return.

Need a hand? Email customerservices@deyongs.com or call 01442 268057 (Mon–Fri, 9am–5:30pm).